Who We Are

Performance Improvement Methodologies Training & Consultancy (PIMTC) is a premier Business Consultancy & Corporate Training Firm setup in Perth, Western Australia in early 2013.

PIMTC was setup by passionate professionals who have varied industry experience & have successfully planned, lead & implemented Business Improvement and Process Reengineering Projects in some of Australia’s largest and iconic companies like Rio Tinto Iron Ore, The Westpac Financial Group, Fujitsu Australia and other global and multi-national industry leaders in Finance, Business Process Outsourcing and Global Retail giants.

Performance Improvement Methodologies Training & Consultancy is a part of the WENCLIFF Business Group Pty. Ltd.

“We cannot solve our problems with the same thinking we used when we created them.”

– Albert Einstein

What We Do

Through our global network of business partners and our team of highly competent and experienced Business Consultants, Trainers and B.A. Professionals, we provide services that offer Value Creation and enable Innovation and Sustainability by mirroring global best business practices and implementing advanced improvement methodologies to eliminate waste, decrease variation and increase customer satisfaction in their products and services.

 Using the DMAIC methodology, we tailor make an approach to best-fit your business operating style and goals. We can work with you to provide sustainable solutions. Using the over-arching principles of advanced methodologies like Lean, Six Sigma, Agile and Practical Problem solving, we have developed custom made programs for businesses to decreases processing errors, automate processes and outsource non-core activities, to increase ROI and market competitiveness and Customer Centric Delivery.

 Additionally, PIMTC along with its global training partners offers the best in class customized on-site training & online/blended training solutions and packages in leading Business Improvement methodologies, Process Re-Engineering and effective Project Management. PIMTC is one of the few in Australia to be dual accredited and certified by IASSC and SSCC for our Lean Six Sigma Training & Certification programs.

Our area of expertise lies in our hallmark services – Operational Excellence Consultancy, Business Transformation Programs, Customized B.I. Training Solutions and Process Improvement Project Support.

Our Value Statement

“Exceed expectations consistently, by creating value for our customers and enabling innovation & excellence.”

In the Community

We at PIMTC are constantly looking at ways and means to go contribute to the West Australian and Australian community at large by volunteering, providing free training sessions and seminars as well as financial assistance through charity programs. We currently actively support:

● MercyCare through customised employment/job ready workshops for immigrants and their families.

● WA Special Needs Children by volunteering and donating towards their Christmas party.

● Caritas Australia by donating towards the cause.

● Catholic Mission Australia by donating towards the cause.

● Cancer Research Australia by donating towards the cause.

● The Multiple Sclerosis Society of Western Australia by donating towards the cause.


For more information please contact us at info@pimtc.com.

Meet the Team

Clifford D’CunhaDirector - Business Consultancy and Training Programs

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Qualifications / Certifications:

  • Associate Fellow (AFAIM)
  • Australian Institute of Management W.A
  • Bachelor’s Degree in Commerce (B. Com) (Majored in Accounts & Economics) St. Andrews University, University of Bombay, India, 2000
  • Higher Diploma in Software Engineering APTECH Institute, India 1998
  • Lean Six Sigma Master Black Belt (IASSC Certified Lean Six Sigma Training Associate) PIMTC (Australia) 2014.
  • Lean Six Sigma Black Belt (LSSBB Project with Rio Tinto Iron Ore) BMGI. Denver, Colorado, 2011
  • Agile & Scrum Professional (SCRUMSTUDY SMC) SCRUMSTUDY, 2016
  • Certificate IV in Training & Assessment (TAE) Aveling, Perth, 2016

Professional Experience:

  • Senior Operational Excellence, Business Improvement & Project Management Professional with over 15 years of experience in successfully leading & delivering multiple large-scale Strategic projects and Tactical initiatives involving People, Process and Systems in leading multi-national business across varied industries.
  • Some of the Businesses that Cliff has worked and delivered Coaching in are-
    • Rio Tinto Iron Ore
    • Westpac Banking Group
    • Fujitsu Australia
    • Fiona Stanley Hospital
    • Bank of America Continuum
    • Serco
  • Apart from this, Cliff has been involved in facilitating training and process improvement workshops in Small to Medium sized businesses across Western Australia, ranging from Manufacturing, Processing, Healthcare and Business Support Services.

Favourite Quote:
“You cannot solve problems using the same thinking we used when we created them.”
– Albert Einstein

Wendy D’CunhaDirector - Marketing & Support

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Qualifications / Certifications:

  • Master’s in Business Administration (M.B.A) – Specialization in Marketing, Mumbai University, India, 2002-2004
  • Bachelor’s Degree in Commerce (B. Com) (Majored in Accounts & Economics)
  • St. Andrews University, University of Bombay, India, 2001
  • Scrum Master Certified (SCRUMSTUDY SMC) SCRUMSTUDY, 2016
  • Scrum Product Owner Certified (SCRUMSTUDY SPOC) SCRUMSTUDY, 2016

Professional Experience:
Wendy is an MBA in marketing, and a multifaceted senior Leader with over a decade of experience in Sales, Brand Management, Training & Consultancy in some of Australia and India’s leading retail chains.
Some of the Businesses that Wendy has been a part of are,

  • Dick Smith Electronics (Woolworths Group)
  • TulipEdge (a division of Tulip Lab Pty Ltd)
  • Watches of Switzerland – Distributors & Retailers for Brands like Guess, Swarovski, TAG in India.
  • Pantaloons Retail India Ltd.
  • eServe (a Citigroup company)
  • Onida Group.
  • Provogue India.

Her Experience in Corporate & Retail sales along with her passion & excellence in customer centric service delivery has been the driving force behind designing & implementing successful training course modules and ensuring they make students industry-ready on successful completion.

Favourite Quote:
“Winners Don’t do Different things, they do Things Differently…”
– Shiv Khera.

Our Industry Domain Experts

Andre DesouzaPrincipal Consultant - Hospitality, Quarantine, Resource Infrastructure Projects

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Qualifications / Certifications:

  • Certificate IV in Training & Assessment, Australia 2008
  • Bachelors of Arts, Mumbai University (India) 2000
  • Diploma in Hotel Management Institute of Hotel Management, Catering Technology and Applied Nutrition, Mumbai, India 1997

Professional Experience:

  • Experienced & Highly Proficient Trainer and Facilitator with years of experience in coaching, mentoring and facilitating Compliance, Transformation, Management and On-boarding programs in Organisations like
    • Chevron
    • HBF
    • Dominos Pizza
    • McDonalds
    • BondiLabs
  • Andre is currently involved in designing and training programs using cutting edge technology including Virtual Reality gear to enable industries to maximise their employee potential and increasing safety and eliminating risks.

Favourite Quote:
“What the caterpillar calls the end of the world, the master calls a butterfly”
– Richard Bach

Bernard D’CunhaPrincipal Consultant - Information Technology, Banking & Finance

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Qualifications / Certifications:

  • Bachelor of Engineering – Mechanical (BE Mech)
  • Project Management Professional, PMI

Professional Experience:
Bernard has in-depth experience in mentoring staff in methodology and consulting excellence and encouraged best practice in Project Management and Project Planning.

Bernard has a Bachelor’s Degree in Mechanical Engineering. Through the 24 years of experience in various domain and countries, Bernard has successfully lead & delivered ITC related projects for various multi-nationals companies. He has worked across various domains like Investment Banking, Capital Markets, Retail Banks, Telecommunications & e-Commerce. Bernard has worked for few of the top Fortune 500 companies providing solution & project management expertise. A certified Project Management professional (PMP) from PMI.org, Bernard has a wide range of experience in delivering projects & solution based on various methodology like Waterfall, Agile & RAD. Well versed with providing application solution architecture on J2EE, FileNet & Microsoft Windows technologies platform. Experienced in Transition, Green & Brown Field projects, Regulatory Compliance projects. Provided value adds through process, cycle time, technical improvements and tool adaption’s resulting in cost savings and exceptional results for clients.

Favourite Quote:
You can’t make the right decision all the time. But you can learn from the wrong ones every time.

Our Analysts

Roell PereiraConsultant - Marketing & Support

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Qualifications / Certifications:

  • Master’s Degree in Business Administration (M.B.A.) (Majored in Advertising) Edith Cowan University, Perth, Australia, 2015
  • Bachelor’s Degree in Management Studies (B.M.S.) (Majored in Marketing) St. Andrews University, University of Bombay, India, 2010
  • Agile & Scrum Professional (SCRUMSTUDY SFC, SDC, SMC, SPOC) SCRUMSTUDY, 2016

Professional Experience:

  • Over 2 years of experience in the Project management in the Advertising and Marketing industry.
  • Roell has worked with major clients across various sectors like entertainment, education, insurance and FMCG. Some of the major clients that he has handled are
    • The Walt Disney Company India
    • Unilever
    • Universal Music
    • Zephyr Toy Makers
    • Aptech Education
  • Apart from this, Roell is well versed in gathering client expectations and creating delivery models. He has worked with large and diverse teams with varied skills while successfully delivering major projects. He brings with him strong experience and knowledge in planning, executing, monitoring and resource-balancing skills.

Favourite Quote:
“Live as if you were to die tomorrow. Learn as if you were to live forever.”
–  Mahatma Gandhi

Nikhil D’PenhaConsultant - Process Analyst

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Qualifications / Certifications :

  • Master’s in Business Administration-specialization in project management
  • Bachelors’s in Information Technology(BE-IT)
  • Diploma in Electronics

Professional Summary:

  • Four years of supply chain management and international logistics experience.
  • Worked as a logistics expert with Seagate shipbrokers Pvt Ltd and handled database transformation from paper based system to a cloud based database.
  • Handled public and private tenders for international shipping contracts.
  • Conducted Yellow Belt training programs for process improvement specialists at Fujitsu Perth.
  • Overseeing expansion and relocation, handled logistics and change management programs for Directi.
  • Expert managerial skills to deal with frontline employees and mid-level management.
  • Experienced at getting change incorporated over the board though the use of creative thinking.

Favourite Quote:
“Either write something worth reading or do something worth writing.”
– Benjamin Franklin